Privacy Policy
Issued, Updated and Effective November 6, 2013 June 13, 2013
Kallo Inc. (“Kallo”), a Nevada USA registered corporation, are committed to protecting the privacy of your personal information. We respect the sensitive nature of this information and your right to know the categories of personal information we collect, how we secure, use and distribute that information, and finally, your rights to limit the use of that information This policy covers the personal data we collect about you in connection the use of our websiteand which identifies you as an individual. It does not address data that does not personally identify you as an individual, for example, but without limitation, aggregated anonymous data, computer operating systems, personal preferences, etc. We are free to use data that does not identify you as an individual as we wish. This policy does not apply to data collected by third party social networks (such as Facebook), mobile device manufacturers, third party “mobile apps”, wireless service providers, internet service providers or the operators of any networks through which you may interact with us and we expressly disclaim any responsibility for the data collection, privacy or data security practices of those entities. With regard to pages on third party social networks, this policy only applies to personal data we collect through our pages (those with a direct link to this policy) and does not apply to any “unofficial” pages or pages of our affiliates or licensees. Our services are not directed to children under the age of 13 and we do not solicit information from minors.
Information we collect about you.
We collect information about you when you visit us at Kalloinc.ca, or otherwise interact with us (for example, on our official corporate pages on third party social networks, such as Facebook, or the applications/tabs on those pages); you consent to our collection, retention and use of your personal data in the manner described in this policy and accept the risks outlined in the “Security” section below. We do business in other countries and aim to comply with the privacy laws applicable to the personal data we collect and use.
If you sign up for other services from us, including any special online marketing promotions, sweepstakes, and online publications, we collect your email address and other information from you. So that we may communicate with you, you may give us your consent to call you on or send text messages to your mobile telephone/device. We will not charge you for such calls or texts. Your mobile service provider will charge you according to the applicable plan to which you subscribe.
When you visit us online, regardless of whether you purchase from us or not, we collect the address of your Internet Protocol (“IP”) and the pages you visit on our web site. Your IP address identifies your Internet Services Provider, browser software and operating system types, click-stream patterns, and dates and times that you access our site but it does not identify you as an individual. We can use IP addresses to protect our services, sites, users or others when someone violates the Terms of Use of Kalloinc.ca. As the foregoing information does not identify you as an individual, we reserve the right to use that information as we wish.
We also use “cookies” to collect and store information. A “cookie” is a file that contains data that a web site server stores on your computer’s hard drive. Your information is stored in the cookies, which allows us to recognize you when you return to our web site and helps us to move you quickly through a process. You may avoid the use of cookies by electing to “turn off cookies” on your browser settings, however you will limit the efficiency cookies provides us.
We use third party ad serving technology to serve ads that will link you to our web site. This technology uses information about your visits to this site to serve our ads to you on third party web sites. In the course of delivering our advertisements to you, a unique third party cookie may be placed or recognized on your browser. You may occasionally get cookies from our business partners if you use the links on our web site to reach their respective web site. We do not control these cookies.
We do not control the information collected by unrelated third party web sites that are linked to our web site. You should review their privacy policies prior to providing any personal information to them.
In addition, “pixel tags”, “web beacons” or similar technologies that enable, among other things, the tracking of your actions as a user of various websites or recipient of email messages. Pixel tags may be used in connection with our web pages, our online advertising, or our email messages, either by Kallo or by our service providers, business partners or other third parties. Pixel tags are typically used to collect anonymous data to help identify types of information, including average selling prices, quote and conversion rates, click-throughs and other information to improve the service you receive or the relevance of advertising directed to you. Pixel tags may also be used to identify which online advertisement or email has brought a customer to a website, tracking visits to the website and confirming eligibility to receive services or benefits from Kallo or its third party affiliates or business partners.
As the internet and other eCommerce channels continue to develop, we may deploy and utilize different types of technologies to collect data regarding your visit or usage.
Sources of information.
We also collect personal data directly from you in connection with your membership in any of our membership programs, including information you provide:
- When you call our technical support, customer service or other help desk lines, support, and/or customer care centers;
- Through your computer’s web browser;
- On our websites or mobile websites;
- On our mobile apps;
- Through our kiosks;
- On our official third party social network pages (those with a direct link to this policy);
- Third party social networks;
- Other companies that have business relationships with us, such as our affiliates and business partners.
We generally retain personal data about our customers for as long as we believe appropriate for the purposes for which it was collected or as otherwise required by applicable law. Our principal databases for storing the personal data we collect are located in Toronto.
Security - What measures do we take to protect your information?
As you may be aware, there is no completely secure method of transmitting or storing data. Although their physical characteristics are different, postal mail, telephone calls, text messages, faxes and transmissions over the Internet or wireless networks all present possibilities of loss, misrouting, interception and misuse of the data that is transmitted. Kallo has taken commercially reasonable physical, procedural and electronic safeguards to maintain data integrity and protect against loss and the unauthorized access, destruction, use or disclosure of your personal information. Electronic safeguards include encryption in the transmission and storage of data, password access and the storage of data on secure servers or computers. Physical safeguards include internal organizational measures that restrict access to data only to those whom we designate and for authorized purposes only. Despite these measures, you should be advised that even the most reasonable technical and managerial measures cansometimes fail.
Some of our websites and our official corporate pages on third party social networks (such as Facebook) may provide functionality that permits you to post public messages or responses to articles, comments or other postings. You should be aware that by submitting such a posting, including any personal data or non-personal data in connection with it, you intend for that posting and any data in connection with it to be, and it shall immediately become, public and as such will not be subject to this Privacy Policy. We reserve the right to remove any posting or content in a posting at our sole discretion.
How is the information used and distributed?
1. Operational Uses:
The information we collect is used by us to:
Comply with law enforcement agencies and/or other outsourced service providers. We use and distribute this information to employees of our subsidiaries, affiliates and related third parties to process, secure and confirm, monitor and improve your experience on our web site, to develop programs based on your profile and preferences, to protect Kallo’s rights, privacy, safety or property, and/or that of its licensees, or others; and to allow Kallo to pursue available remedies or limit the damages that it may sustain. We may also use this information from time to time to conduct telephone or e-mail surveys after the transaction to gauge your satisfaction with our service. To the extent necessary, we may share this information with third parties to process your credit card charges, to insurance companies to file claims, and to third parties for billing purposes or to enforce collection efforts against you, to detect fraud, prevent fraud and/or to comply with law enforcement agencies or other outsourced service providers. We may collect certain personal data that constitutes sensitive data in some countries, such as data about health conditions or members of a trade union. Depending upon applicable local law, we may be unable to process such sensitive data without your consent. Data about your health conditions is regarded as sensitive in many countries. If you ask us to accommodate a disability, and we need to work with insurance and claims management companies relating to any injury you may incur, we may need to process data about your health conditions. Similarly, in the EU, at least, your membership of a trade union or similar organization is regarded as sensitive and we may need to process this information.
Please note that if provide us sensitive data, you consent to that data being collected, used, retained and disclosed for our Operational Uses. We will not use sensitive data about you for marketing purposes.
We use email to communicate with, as well as to provide you with relevant information about our company. In the event we are sold, merged or transferred to a non-affiliated third party (including in connection with any bankruptcy or similar proceedings), our customer list, including your individual personal information, may be included in the business assets transferred.
2. Marketing Purposes:
We also use and share this information with our subsidiaries, affiliates and our related third parties US, EU and Other Countries for marketing purposes to develop (i) programs and solutions that will enhance your online experience, (ii) services that make our product suite better, and (iii) promotions that we offer our customers from time to time, including free trial offers, discounts, and notices about special events that we believe will interest you (“Marketing Purposes”). We will not share your individual personal information with third parties for marketing purposes without your prior consent.
EU and Canadian residents
We will only use your personal data for our marketing purposes with your prior consent, which may be collected from a number of sources. If you do not receive marketing messages from us and would like to do so, or if you want to limit or restrict our emailings or sharing of your data for marketing purposes, please email us at info@kalloinc.ca
How policy changes will be announced and implemented.
We may change this policy from time to time. If we do so, the amended policy will take effect when we post it on the applicable website(s), mobile “apps” or our third party social network page(s). Whenever we make a change, we will amend the “Updated and Effective” date reflected at the beginning of this Privacy Policy.
If any change makes the policy less protective of your personal data, such change will not apply to data we collected about you before the change was made. The only exception to this is, unless legally prohibited, where we have provided you with notice about the changes and given you the opportunity to tell us not to apply them to your personal data.
How to Opt Out.
You can stop us from using your personal information for marketing purposes by sending to us your name, address, telephone number and email address in writing, via US Mail to: Opt Out, Kallo Inc. Online Privacy, 15 Allstate Parkway, Suite 600, Markham, ON. Canada L4C 3B4.