Clinical Application Specialist – Pharmacy
Kallo Inc. (KALO:OTC US) improves the quality and efficiency of care, by providing centralized congruent solutions that address healthcare and business issues for Ministries of Health, hospitals, physicians & other healthcare organizations.
Our technology suite transforms healthcare-delivery via rural healthcare, disease management, clinical globalization and oHealth solutions.
Specialties
MobileCare, RuralCare, Hospital Information Systems, Telehealth Systems, Pharmacy Information, Disaster Management, Air and Surface Patient Transportation Systems, Clinical Training.
Position Overview
The Clinical Application Specialist – Pharmacy role is responsible for tasks associated with the implementation of Pharmacy information systems within Kallo’s Integrated Delivery System (KIDS). Kallo’s single integrated Healthcare Management System supports patient care and documentation of relevant data regarding care events; the Healthcare Management System encompasses all key elements of KIDS hospital and clinic services, including clinical, administrative, operations, finance, billing, information management and quality and risk management.
Reporting to the Director – Professional Services and Product Development, The Pharmacy Clinical Application Specialist ensures that Kallo’s Pharmacy Systems meet the functional requirements of the client country’s health system. The Candidate will serve as a communications intermediary between Kallo’s clinical and application development and support teams.
The position will be responsible for design, implementation, training and ongoing support of all medication use technologies, including but not limited to CPoE, EMR, Pharmacy Information System, Pharmacy Automation Products, Smart Infusion pump applications, Unit Dose, automated dispensing, and bedside barcoding.
The Pharmacy Clinical Application Specialist will serve as the Pharmacy’s technical subject matter expert in the use of Pharmacy automation as well as lead and coordinate all efforts involved with implementation of new and existing technology equipment, software, and databases.
Accountabilities
- Act as a subject matter expert for all aspects of the Pharmacy Information Systems and the associated technologies.
- Completes technology projects on time, within budget, and with a high level of quality.
- Prepares and maintains policies and procedures for area of responsibility. To include downtime procedures and disaster plans on all pharmacy related technology and data systems.
- Thorough knowledge and proficiency related to Automated Dispensing technology.
- Prepares and maintains training materials for pharmacy technology and data systems.
- Trains staff and end users of pharmacy information and dispensing technology systems.
- Administers application resources to ensure continuous reliability and integrity of system and associated databases.
- Provides consultative suggestions and recommendations to management for continued enhancement of the Pharmacy applications and technologies.
- Plan, implement, and evaluate technical training and application instruction programs designed to meet user’s needs. Coordinate resources for schedules, tasks assignments, and allocations of person-hours and equipment to assure compliance with time line and department action plan for new installations or uninstalls if needed.
- Monitor effectiveness of system through daily and monthly reports. Establishing and maintaining productivity indicators, using data such as quality monitors, stock outs, inventory turns, over rides, narcotic discrepancies…etc. Prepare and analyzes a variety of standard and customized management reports.
- Work closely and cooperatively with other departments, vendors, application developers, and external customers to coordinate all Pharmacy Information System activities for optimal efficiency and effectiveness.
- Maintain and monitor information systems to ensure the department continuously meets or exceeds all applicable regulatory requirements. Constantly pursues knowledge and self-improvement to maintain professional and technical competency of technology.
- Analyzes new functionality in software releases to determine whether or how it should be used, maintains rules and documentation for how new version is released
- Ability to assess, map, implement, and manage current, new, and emerging automation systems to continually enhance efficiency and decrease potential for error, with an intense focus on patient safety.
- Maintains skill sets, credentials, and licensing requirements needed to perform the necessary job functions at a high level.
- Promotes a positive company image and demonstrates professionalism during interactions with internal and external customers.
- Oversee and manage the prioritizing of functional change requests, reporting and monitoring of issues, and implementation of communication strategies related to Kallo’s PIS.
Key Deliverables during First 12 to 24 Months
- Conduct a detailed assessment of the capabilities of Kallo’s Pharmacy related systems and technologies and provide feedback and recommendations
- Work closely with Kallo’s clinical program leads to identify, analyze, and map pharmacy workflow to Kallo’s HIS and digitally enabled medical devices.
- Lead the implementation of Pharmacy systems and technologies in our customer countries
- Develop repeatable support processes for Pharmacy related technology and systems
- Coordinate Kallo’s PharmacyInformation Systems design, build, testing, and implementation.
- Lead development of a Pharmacy solutions strategic road map for Kallo, lead review and update of the roadmap on a continuous basis.
- Lead change initiatives in support of the PIS road map.
Qualifications and Requirements
- BS Degree in Information Management or CPhT certification with hospital pharmacy experience
- Minimum 5 years hospital pharmacy experience an asset
- Pharmacy automation management experience, automated distribution cabinets, Pharmacy Information Systems, database management, and report writing.
- Experience in application development methodologies, software acquisition and implementation required
- Thorough understanding of MS Office particularly Access, Excel and Word is required
- Report and/or Query Development Skills a plus
- Knowledge and understanding of Hospital Information Systems with an emphasis on the pharmacy information systems, patient management and statistical reporting modules
- Excellent communication skills
- Bilingualism (French) a definite asset.
SPECIAL WORKING CONDITIONS
- May be required to sit for extended periods.
- May be required to travel to developing countries, sometimes for more than 1 week and potentially deal with adverse in-country conditions such as a high level of communicable diseases, natural or man-made disasters, poor road conditions and other conditions that may be physically taxing e.g. noise; crowds.
- May be required to support and troubleshoot clinical applications through remote communications e.g. calls to Kallo’s Clinical and Administrative Command Centers.
- Will be required to obtain all immunizations as directed by travel medicine clinic staff applicable to travel to client countries unless there is a medically valid reason for refusal.
Kallo Inc. has a diverse workforce and is an equal opportunity employer.
We appreciate all applications. If you are among the most suitable for this position, we will be in touch with you shortly. Only those individuals selected for an interview will be contacted.
For more information on Kallo and ongoing business developments, please visit us at www.kalloinc.ca
Apply Now